VAX 4000 Model 200Troubleshooting and DiagnosticsOrder Number EK–437AB–TS–002Digital Equipment CorporationMaynard, Massachusetts
Problem Possible Cause Corrective ActionCountdown does not con-tinue from 2 through 0;Break Enable/Disableswitch set to disable(down).System cannot lo
Problem Possible Cause Corrective ActionSystem will boot fromfixed disk if it is on line.Place fixed disk off line.Tape not bootable. Use tape containin
Chapter 2Troubleshooting During NormalOperationProblems that occur during normal operation of your system may resultfrom a problem in the system, faul
Problem Possible Cause Corrective ActionPower cable incorrectlyinstalled.Set Power switch to 0. Check thatcable is seated in socket. Set Powerswitch t
2.2 RF-Series Integrated Storage Element (ISE)ProblemsProblem Possible Cause Corrective ActionWrite error message dis-plays; Write-Protect but-ton glo
Problem Possible Cause Corrective ActionFour lights blinking. Failed self-test ordetected hard error.Push Unload button. If lights continueblinking, c
Problem Possible Cause Corrective ActionPasses self-test; doesnot work.Problem in controlleror connection betweendrive and controller.Call your Digita
2.6 TLZ04 Tape Drive ProblemsProblem Possible Cause Corrective ActionUnable to copy to tape;tape indicator yellow.Cassette write-protected. Set casset
Chapter 3Running the MicroVAX DiagnosticMonitor (MDM)The MicroVAX Diagnostic Monitor (MDM) is an optional software packagecontaining diagnostic tests
• MDM checks terminal interfaces (but not terminals) by means offeedback connectors.If your devices pass the tests but you still experience problems,
First Printing, December 1990Revised, June 1991The information in this document is subject to change without notice and should not beconstrued as a co
3.2.2 Preparing to Run MDM on an RF-Series IntegratedStorage Element (ISE) or Hard DiskYou can install MDM on an RF-series ISE or hard-disk drive by u
2. Set the Break Enable/Disable switch on the host to be tested to enable(up).3. Insert a blank tape cartridge into the tape drive and lock it in plac
3. Insert the tape cartridge containing MDM into the tape drive and lockit in place.4. Restart the host to be tested.5. After the self-test countdown
• You can boot MDM manually from a TF85, TK50 or TK70 tape drive(Section 3.3.1.1).• You can use the autoboot feature to boot MDM only from a TK50 orTK
3.3.1.2 Booting MDM AutomaticallyUse this procedure to boot MDM from a TK50 or TK70 tape drive. Do notuse this procedure for a TF85 tape drive.1. If s
5. Turn on your system (and the disc drive).6. Insert the disc caddy into the disc drive:a. Remove the disc from its package.b. Insert the disc into t
3.5 Main Menu OptionsThe Main Menu provides six options as shown in Figure 3–1.Figure 3–1: Main MenuMAIN MENU Release nnn Version xx.xx1 - Test the Sy
in each name shows the difference. For example, DH–CX0A indicates oneoption, DH–CX0B a second, and so forth.If a device fails the test, you receive a
3.5.2 Display System Configuration and Devices OptionThe Display System Configuration and Devices option identifies devicesrecognized by MDM.After you se
• KDA50 — Unit number, drive type, controller revision number• PDIA — DSSI adapter, embedded in KA660 CPU• DESQA — Ethernet station address• SGCA — On
ContentsPreface viiChapter 1 Troubleshooting During Power-Up1.1 Autobooting the System Software . . . . . . . . . . . . . . . . . . . . . 1–11.2 Troub
3.5.3 Display the System Utilities Menu OptionThe Display the System Utilities Menu option displays the System UtilitiesMenu. If system utilities in a
3.5.3.2 Update Drive Unit Number for RRD-Series FunctionThe Update Drive Unit Number function lets you update the unit numberfor an RRD-series disc dr
Figure 3–5: Select Single Device Test MenuMAIN MENU Release nnn Version xx.xxSELECT SINGLE DEVICE TESTSelect the device number to be tested. The funct
Figure 3–6: Example of a Successful TestBEGIN FUNCTIONAL TESTDevice ResultCPUA ... PASSEDBEGIN EXERCISER TESTResults are reported at t
3.6 Exiting MDMExit MDM in one of the following ways.• PressBreak.• Press and then release the Halt button.• Press the Restart (BA215: Restart/Run) bu
Appendix ASystem Controls and IndicatorsThe illustrations in this appendix show the controls and indicators on yoursystem:Figure A–1: BA430 System Con
Figure A–1: BA430 System Control Panel and Power SupplyDC OK IndicatorOver TemperatureWarning IndicatorHalt ButtonRestart ButtonSystem ControlPanelPow
Figure A–2: BA430 CPU Cover PanelLED DisplayPower-UpModifiedModular JackEthernetConnector SwitchThinWire EthernetConnectorEnable/DisableStandardEthern
Figure A–3: BA215 CPU Cover PanelA1StandardEthernetConnectorLEDDisplayPower-UpMode SwitchModifiedModularJackThinWireEthernetConnectorBreakEnable/Disab
Figure A–4: BA215 Power SupplyResetButtonDC OKLightCircuitBreakerA1PowerSupplyMLO-000680System Controls and Indicators A–9
3.3 Starting MDM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–53.3.1 Tape Drive Instructions . . . . . . . . . . . . . .
Figure A–5: BA215 Operator Control PanelMLO-005512DRIVEUnit NumberFaultWrite- ProtectReady2 1 0SYSTEMRestart/RunHaltISE Controls and IndicatorsSystem
Figure A–6: TK50 and TK70 Tape DrivesOrange LightYellow LightGreen LightUnload ButtonHandleTK70 TAPE DRIVEGreenIndicatorLightLoad/UnloadButton,Red Lig
Figure A–7: TF85 and TLZ04 Tape DrivesTF85 TAPE DRIVETape IndicatorUnload ButtonTo LoadTo UnloadWriteProtectedTape in UseUseCleaningTapeOperateHandleU
IndexAAutobooting system, 1–1BBootingpower-up problems, 1–3RF-series integrated storageelement problems, 1–4system, 1–1tape problems, 1–4Booting Micro
Hard Disk Kit, MicroVAX DiagnosticMonitor, 3–3IIndicators, system, A–1Integrated storage elementSee RF-series integrated storageelementIntroductory di
MicroVAX Diagnostic Monitor(Cont.)Select Single Device Tests option,Main Menu, 3–14starting, 3–5starting, booting TK50/TK70tape, 3–5starting, booting
System (Cont.)controls and indicators, A–1diskless or tapeless, preparing torun MicroVAX DiagnosticMonitor, 3–2dual-host, preparing to runMicroVAX Dia
A–6 TK50 and TK70 Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . A–13A–7 TF85 and TLZ04 Tape Drives . . . . . . . . . . . . . . . . . .
PrefaceTroubleshooting is the process of isolating and diagnosing problems. Whenyour system does not operate as described in your Operation manual, us
Chapter 1Troubleshooting During Power-UpAfter you turn on your system, the processor performs a series of self-testsand startup routines. After succes
Problem Possible Cause Corrective ActionPower switch tripped to0. (BA215: Circuitbreaker tripped.)Wait 1 minute, then set Power switchto 1. (BA215: Se
Problem Possible Cause Corrective ActionSystem has power; LEDcounting down; DC OKindicator lit; nothing dis-plays on console termi-nal.Problem with CP
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